RAIN POLICY: In the event of rain, a customer can reschedule the delivery without any charges. If the customer chooses to accept the unit(s), they understand that there is no refund. If it rains, the units are still usable, however we do advise to keep the blower out of the rain and water puddles as it will get damaged. ETX Party Time Rentals recommends that in light rain, most of our units are covered and it is safe for kids to use our products. If heavy rain occurs, have the kids exit the unit and go inside and wait for the rain/storm to pass. The units will accumulate water, so have an adult go inside the unit with a towel and dry out the unit and its ready for use again. The surfaces will bubble at the seams, which is normal because of the air that is coming out. Please leave units inflated until the driver arrives to pick up. PLEASE NOTE: YOU MUST KEEP THE BLOWER MOTOR OUT OF THE RAIN! The charge for a new motor is $299.00, which you will be responsible for in the event the blower motor is damaged. If you have any questions or need any assistance, please do not hesitate to give us a call at (903) 747-0909.
Frequently Asked Questions:
- How long do I get to keep my rental?
- Does ETX Party Time deliver and setup the inflatables? If so, can we depend on them being on time?
- What form of payments do you accept?
- How can I rent one of your inflatables for my event?
- How far in advance should I reserve my rental?
- What type of parties or events are your inflatables good for?
- Are your inflatables cleaned before they arrive?
- Are you insured?
- How do I find the new Rental Agreement/Safety and Liability Terms and Conditions?
